He came with the wrong window. Again.
I am not sure who is at fault here, Silverline or our Field Manager, but it just seems like there are/were a lot of dumb mistakes that should have been avoided.
February - we asked to check out the pane while he was fixing our third island countertop. We thought it was cracked, but we were not positive.
March 5th - the crack got bigger so it was obvious the pane needed replaced.
April 15th- wrong window brought to replace. They brought a transom window like what had been replaced already in the main bath. Oops!
We think the third time is the charm here. The Silverline guy was incredibly nice and kept apologizing to my husband who was sending me texts in all capital letters because he has wasted several vacation days for simple mistakes like this. Every rose has it's thorn... We just got a few extra. :) No build is completely perfect, and if it seems that way, someone is lying or not paying attention! We get this.
The replacement won't be in for several weeks. Luckily the crack doesn't affect us much as the window is in our master bath by the shower so it won't be opened or anything.
We have opened our home to a few members of our family and friends who are contemplating a build with Wayne Homes. Despite a few bumps in the road, we still recommend them and love the finished product now that we have moved in and settled (somewhat). We are thankful for the time & effort that went into planning every little detail of our home and feel very lucky to be able to raise our kids here and make lifetimes of memories.
Finished foyer, with tag on rug. Oops! We are totally loving our flooring.
Planning our latest Pinterest project
Let us know if you have any questions!